Toyota Engineering and Manufacturing America (TEMA)
Ann Arbor, Michigan
IT Professional Co-op (August '07 - August '08)
- Conducted full cost analysis, coded and implemented ‘Wiki’ shared services web collaboration platform.
o Effectively deployed scalable architecture, which currently supports high user growth.
o Consolidated 3 different methods of communicating, storing and creating documentation into 1 method.
- Enterprise Asset Management experience
o Leveraged system to assist with special Hurricane Katrina relief efforts.
o Eliminated over $250,000 from Toyota financial property records.
- Level 2 support technician.
o Highest average problem ticket resolution rate per day – Co-op record for department.
o Received perfect scores on annual evaluation – first ever given in department.
- Supported video conferencing systems for Executive level customers.
o Gained extensive knowledge of Polycom video conferencing and bridging services.
My Toyota implementation of the TWiki web collaboration platform